Program Manager, Mission Delivery – American Cancer Society

Full Position Description & To Apply:

Position Description:

Save lives. Fulfill yours.

At the American Cancer Society, we’re leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to save lives, celebrate lives, and lead the fight for a world without cancer. We achieve our mission by drawing on our core values of integrity, compassion, courage, determination, and diversity.

It is a calling. And the people who answer it are fulfilled.

Manages the delivery of cancer control programs and services based on the Society’s program of work for an assigned geography. Accountable for mission targets and providing quality customer services through strong collaboration with internal and external constituents and partners. Ensures goal achievement through the engagement of volunteers.

• Executes on set cancer control program/service goals and objectives to delivery on enterprise mission strategies.
• Establishes, manages and monitors the delivery of access to care programs including Road to Recovery, other transportation programs and lodging partnerships for an assigned geography.
• Establishes, manages, and monitors delivery of volunteer-based patient service programs including Reach to Recovery and other emotional support programs for an assigned geography.
• Achieves high quality programs; delivering against mission strategies while meeting or exceeding ACS customer promises.
• Ensures integration with Region staff to increase the Society’s community presence and mission impact through cancer control program delivery.
• Collaborates with Cancer Control staff to communicate and demonstrate the impact of programs and services to a variety of external partners; ensures mission delivery staff coordinate with health systems managers to deliver high quality customer service to health systems and their patients.
• Assess risks, issues, and opportunities to identify viable, innovative solutions; collaborates with peers identify and leverage best practices.
• Delivers on strategy for local collaborations, relationships, and partnerships for mission delivery programs and services Engages and mobilizes diverse constituents and volunteers in program delivery.
• Develops and leverages relationships, identifying opportunities to maximize mission delivery, as well as impact revenue.
• Monitors customer satisfaction of cancer control programs to maximize impact and increase relevancy in communities.
• Identifies new community resources to enhance referrals.
• Collaborates directly with support and fulfillment teams in the Region and Global Headquarters to ensure success of programs and activities
• Monitors progress against objectives; adjusts plans and manages contingency efforts and resources as required.
• Collaborates with Community Development, Distinguished Partners and ACS CAN staff to maximize engagement in ACS activities, events, grant opportunities and fundraising efforts within the market.
• Supports Senior Manager, Mission Delivery to ensure mission, top line and bottom line goals are reached as well as compliance with enterprise policies

Position Requirements:
Bachelor’s degree in Public Health, Health/Insurance Administration, or Health Business Administration preferred; graduate degree a plus. Minimum of three years of experience in health care management or administration, experience with contact center environments, or program/project management, preferably for a multi-million dollar organization.

Demonstrates Mission Delivery Competencies:
Collaborates, Communicates effectively, Decision quality, Drives results, Instills trust, Interpersonal savvy, Resourcefulness, Situational adaptability.

Other Skills:
• Able to cultivate relationships with targeted systems/organizations and diverse populations to create sense of urgency related to awareness of cancer as a major health problem and motivate to action in prevention and early detection.
• Ability to represent the Society effectively to hospitals and other health systems, community leaders, corporate partners.
• Outcome driven with proven experience in community-based program and project planning, implementation, and management.
• Strong market, community and constituent perspective.
• Excellent oral and written communication, presentation and interpersonal skills.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals.
• Ability to analyze and appropriately integrate information from relevant sources.
• Demonstrated success managing and motivating diverse groups and individuals using collaborative leadership, management, coaching and development best practices.
• Able to work through others to accomplish goals.
• Proficient in computer-based information systems.
• Ability to understand and work within a complex organizational structure
• Knowledge of product marketing/sales concepts.
• Ability to create consensus among cross-functional staff and bring closure to projects/initiatives.
• Proven experience in supporting community service development and sustained program integration.
• General knowledge of health-based organizations and systems.
• Comfortable reading and interpreting cancer statistics. Strong knowledge of health status data statistics and analysis, and chronic disease tracking.

Travel, including evening and weekend work required.

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.

Patient Navigator – American Cancer Society

Full Description & To Apply:

Position Description:
Save lives. Fulfill yours.

At the American Cancer Society, we’re leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to save lives, celebrate lives, and lead the fight for a world without cancer. We achieve our mission by drawing on our core values of integrity, compassion, courage, determination, and diversity.

It is a calling. And the people who answer it are fulfilled.

The Patient Navigator will establish contact with cancer patients, survivors and caregivers through approaches agreed upon within the host hospital site, to raise awareness about information resources, support programs and services, and assisting in meeting other cancer-related needs of patients and caregivers. The Patient Navigator will guide patients and their families through the cancer care continuum to identify barriers to treatment and assist with access to needed resources to decrease barriers.

• Build and maintain relationships with key staff in hospital host site to build patient referral mechanisms and promote patient navigation services.
• Help patients move through the complexities of the healthcare system by assisting with practical problem solving related to concrete needs such as lodging and transportation, and other services that decrease barriers to treatment.
• Complete comprehensive assessments of the barriers to quality cancer care that contribute to disparities and identify information, resource and emotional support needs of newly diagnosed and medically underserved patients, survivors, and caregivers.
• Establish and leverage relationships and alliances with local service providers and other healthcare providers to enhance service and referral networks.
• Facilitate constituent access to available American Cancer Society and non-ACS services and programs.
• Implement a follow-up plan for each constituent to ensure that services have met their needs.
• Identify gaps in resources offered and work within the community to bridge those gaps.
• Maintain accurate, confidential records documenting services provided and unmet needs using Salesforce.
• Collects patient and caregiver stories for media and ACS CAN request, as well for overall program marketing and promotion.
• Remain current with resource and referral information found in the Cancer Resource Connection and ensures new resources are populated into the Connection.
• Invites cancer patients and their caregivers to become part of the cancer survivor community through such venues as the American Cancer Society Cancer Survivor’s Network, Relay for Life and Making Strides Against Breast Cancer.
• Collaborate with Hospital Account Manager to develop and implement a partnership plan for connecting with oncology patients in assigned health system.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Behaviors:
• Remains composed under stress, handles self in a professional manner at all times and takes personal responsibility for delivering on personal and organizational commitments.
• Ability to respond to changing circumstances and priorities in a focused manner.
• Ability to work independently with minimum direction.
• Ability to coordinate and implement multiple responsibilities, projects and priorities.
• Ability to work collaboratively with hospital liaison and ACS hospital systems staff representing both institutions to the best interest of patients.
• Acts in the best interest of the organization and enhances the image of the American Cancer Society in the public eye.
• Follows the hospital’s policies, procedures and guidelines.
• Uses available technology to perform position responsibilities.
• Uses effective verbal and written communication skills and demonstrates ability to work with others.
• Establishes effective working relationships with diverse individuals and communities, as appropriate.
• Manages resources effectively and efficiently.
• Applies and follows ACS policies and guidelines.
• Provides high quality customer service, both internally and externally.
• Completes work in a timely and efficient manner and ensures work is accurate.

Position Requirements:

• Bachelor’s degree required, preferably in health care related field or 2 years equivalent experience in oncology, social work, nursing, community health education or related field preferred.

Demonstrates Mission Delivery Competencies:
Collaborates, Communicates effectively, Decision quality, Drives results, Instills trust, Interpersonal savvy, Resourcefulness, Situational adaptability.

Other Skills:
• Must have thorough knowledge of healthcare systems, and medical terminology.
• Knowledge about the breadth and accessibility of community resources.
• Experience working in medical settings and interacting collaboratively with medical teams.
• Experience working with oncology patients and families preferred.
• Working knowledge of HIPAA regulations required.
• Critical skills required include strong communication, interpersonal and organizational skills, assessment, teamwork, initiative, and versatility.
• Computer proficiency.
• Strong problem-solving, relationship building and data collection skills.
• Must be able to work independently with minimal supervision.

• Reports to Senior Manager, Patient Navigation
• Works collaboratively with on-site hospital liaison, hospital system staff and other community-based healthcare providers
• Frequent contact with Hospital Account team members, Mission Delivery staff, Patient Service Center Team

Staff have a unique opportunity to save lives through direct mission impact while fulfilling personal and career objectives. The American Cancer Society values accountability and high performance and rewards those teams and team members who continually improve their capability and contribution. The American Cancer Society is also dedicated to hiring and retaining a diverse workforce to help achieve our mission.

ACS is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community, veterans, and people with disabilities.

Strategic Partnerships & Communications Coordinator – Public Service Executive II

Governor’s Office of Policy Innovation & the Future

Public Service Executive II – Strategic Partnerships & Communications Coordinator

SALARY: $72,904.00 to $115,481.60 annually


OPEN FOR RECRUITMENT:  December 24, 2019

CLOSES:  January 10, 2020


The Governor’s Office of Policy Innovation and the Future (GOPIF) serves as a key coordinating office, working collaboratively with other State agencies and stakeholders, to address critical long-term issues facing the State of Maine.



The Strategic Partnerships and Communications Coordinator will lead communications and strategic partnership work for GOPIF. The role will support various high-level coordination efforts, based on GOPIF’s and the Governor’s key initiatives. Major areas of policy focus include the Maine Climate Council, energy and climate issues, workforce development, children’s issues, opioid response and prevention efforts, and support for innovative economic development programming. Position will manage office communications on key policy issues, in partnership with the Governor’s Office, which may include press releases, speech writing, graphic design support, social media, and stakeholder communications. The position will also coordinate communications and expanded partnerships between state-led groups and other key partners who may include the business community, non-profit sector, foundations, federal officials, municipalities, legislators, and other key stakeholders.



  • Strong communications and/or public relations background with excellent writing and oral communication skills, and experience with social media
  • Strong administrative and organizational skills and at least four years of program management or relevant coordinator experience
  • Ability to partner with State Commissioners and key state leaders, including legislators, business owners, municipal representatives, non-profit and foundation groups, and others. Any past experience with these types of partnerships is helpful.
  • Meeting facilitation skills and experience is preferred
  • Knowledge of and experience with state policy issues, legislative processes and state government preferred



To apply, please visit the following website and apply online:

Please submit a cover letter, resumé and references.



The value of State’s share of Employee’s Retirement:  19.27% for Confidential Positions.   The value of State-paid Dental Insurance:  $14.31 biweekly.  The value* of State-paid Health Insurance:

Level 1:  100% State Contribution (employee pays nothing):  $461.75 biweekly

Level 2:  95% State Contribution (employee pays 5%):  $438.66 biweekly

Level 3:  90% State Contribution (employee pays 10%):  $415.58 biweekly

Level 4:  85% State Contribution (employee pays 15%):  $392.49 biweekly


*The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.

**SEARCH EXTENDED** City of Portland Public Health Director/Administrator

City of Portland Public Health Director/Administrator
Health and Human Services Department – SEARCH EXTENDED – The Public Health Administrator/Director serves as the Director of the Public Health Division for the City of Portland – This professional, senior leadership position involves work directing municipal public health programs within the context of core public health functions. This position is responsible for the overall administration of the City of Portland’s public health programs, including development of program policy, assessment of community needs, and assessment of the available resources to meet these needs. This position requires responsibility for overall leadership on public health issues, financial management, long range and strategic planning for public health programs. The Public Health Administrator/Director is responsible for the promotion of the public’s health and emerging public health issues within the community and within City government. The Public Health Administrator/Director establishes standard operating procedures, works within union contracts, supervises the selection of Division personnel and is responsible for the development of the Public Health Division’s budget. This position, or their designee, serves as the Local Health Officer.
Extensive experience in public health administration and management, with a master’s degree in public health or a related field, a degree in business or public administration, or an equivalent combination of education and experience that provides the following skills and abilities: Extensive knowledge on public health issues in policy arenas. Financial management experience with multiple public and private funding sources and third-party payors. Proven ability to work independently to achieve goals and objectives, and cooperatively with other service providers in program planning implementation. Ability to effectively delegate responsibilities to Division staff. Proven ability to write grants, develop contracts and negotiate financial arrangements to improve the public’s health. Experience effectively developing and promoting public health policy at all levels of government. Excellent communication skills to promote public health issues, topics and programs and ability to articulate core functions to varied audiences. Well-versed in the dynamics of organizational communication and practices and effective communication within the organization and in the community. Ability to utilize technology in data collection, analysis and dissemination. Active involvement in national, state and local public health professional associations. Necessary Special Requirements: Must possess a valid Maine Class C driver’s license. Must have and maintain a good driving record. Salary range: $87,165 – $104,072 annually.

TO APPLY and for further details on this position, please visit our Job Posting at

Applications will be considered on a rolling basis, as they are received, through Friday, February 28, 2020.

Permanent, full-time employees receive a generous benefits package which includes 12 ½ paid holidays; employee health insurance; sick and vacation leave; optional life, dental and income protection insurances; choice of retirement plans; and tuition reduction program with the University of Southern Maine.

The City of Portland is strongly committed to diversity in its workforce.
Women and Minorities are encouraged to apply.
We are an Affirmative Action/Equal Employment Opportunity employer.

City of Portland, Maine
Human Resources Office
389 Congress St., Room 115
Portland, ME 04101
Tel (207) 874-8624
Fax (207) 874-8937